Latest posts by Brian Gawor (see all)
- Is charitable giving up, down or sideways? Maybe we are. - March 18, 2019
- Can a Donor-Advised Fund Be Used to Pay Off a Donor’s Pledge? - March 14, 2019
- VSE Reports Record $47B in Higher Education Giving for 2018 - February 14, 2019
Whenever I’m at a conference talking with a group of fundraisers, I realize very quickly that a whole bunch of us began our careers in call centers—either as phonathon callers, or managing a phone program for all or part of our first job in fundraising. It is a place where a lot of people start and catch the fundraising “bug.” I think the experience is powerful because making the ask on the phone is a good way to figure out if you want to continue on to a fundraising career.
Autumn Horton knows this. She started as a student caller, moved up as a supervisor, and eventually ran a program. Now she helps manage hundreds of them as vice president in the Fundraising Management division here at Ruffalo Noel Levitz. Autumn recently wrote about what the experience of managing a phonathon taught her, and we shared quotes from some other great professionals as well.
In our interview, we talk about what’s great about phonathon and working with student callers, how things are changing, and advice for people looking to start a career in philanthropy.Continue Reading »